SUSIE CARLSON | SHIATSU & MASSAGE
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  • Home
  • MEET SUSIE
    • MEET SUSIE
    • Testimonials
  • Contact
    • Contact
    • FAQ
  • SCHEDULING
    • SCHEDULE NOW
    • Hours & Rates

Practice Policies

Sales Tax
Bodywork is a taxable service and subject to 7.7755% MN State Sales Tax. Exemptions are made in cases of clients who provide a written referral from a licensed health care facility or professional indicating the massage is for ongoing treatment of illness, injury or disease. 
I encourage each of you to ask your doctor or chiropractor for a prescription which would exempt you from the tax. This is nearly $5 savings per hour of bodywork! 

Sliding-Fee Scale
I intend to make bodywork accessible to all types of people. I understand that my rates still leave my work inaccessible to some. Please contact me if you are interested in receiving my work but feel that you cannot afford it. 

Cancellation Policy
Please respect my intention to offer high quality health care at an affordable rate by giving at least 24 hours notice in advance of an appointment if it is necessary to cancel or reschedule. 
All appointments that are cancelled or rescheduled with less than 24 hour notice will be charged a $25 fee.

Late Policy 
When arriving late to an appointment, please call or text Susie at 612 940 6407. Please note that your session may be shortened at your therapists discretion in order to keep on schedule for other clients that day. If we are running late then no time will be subtracted from your session, of course. 

Any client 15 minutes late or more that hasn’t called will be considered a no-show. No-show appointments will be charged the regular fee (minus sales tax) for that appointment. 

Payment Policy
Payment is due at the time of the session. Other arrangements may be made by contacting Susie prior to the session. Payments made later than 2 weeks from appointment time may be subject to a late payment fee of $10.

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